Refund Policy
At Maggie's Little Studio, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return and refund policy under the following conditions:
Eligibility for a Refund
- You can request a refund within 14 days from the date of purchase.
- The item(s) must be returned in their original condition, unused, and in the same packaging as received.
- Proof of purchase (receipt or order confirmation) is required to process your refund.
- Refunds will be issued once the returned item is received and inspected.
How to Request a Refund
- Contact our customer support at Magdaelsehrawi@gmail.com within 14 days of receiving your order.
- Provide your order details and reason for return.
- Ship the item(s) back to us at Bld. 30, St. 100, Maadi, Cairo, Egypt (shipping costs for returns are the customer’s responsibility unless the item is defective or incorrect).
- Once we receive and inspect the item, we will process your refund to the original payment method within [14] business days.
Non-Refundable Items
- Items returned beyond the 14-day period
- Items that are damaged due to misuse
If you have any questions, feel free to reach out to us at Magdaelsehrawi@gmail.com. We’re happy to assist you!